June 6th 2018

We are hiring for 1 position. Please upload your resume. You may also drop off your resume in our front office. We will be scheduling interviews ASAP.

  • Customer Service Digital Print Specialist

Customer Service Representative

 

Customer Service - Printed T-Shirt Specialist

We are a custom apparel company located locally in Milton, WA since 1977. We are a family owned and operated company with a family-like atmosphere. The commute is easy since we are located near I-5 and Hwy 167. We specialize in custom printed t-shirts using direct-to-garment printers, which are the future of the printed t-shirt industry.

Job Description:

We are having exponential growth in our direct-to-garment printing department and are ready to hire a customer service rep to process all our direct-to-garment orders. This will be a new position for our company and we are very excited to see the growth in this job.

Duties and responsibilities

  • Talks with customers by phone, email or in person about order requirements and collects production print specification for printing.
  • Input orders into the order entry system.
  • Work with the direct-to-garment printing department to make sure the job is on schedule and all necessary print information is correct.
  • Follow-up with customers with order approvals, artwork and due dates.

Physical Demands

  • You will be trained as a printer operator for 2-3 weeks. This will allow you to learn the process of direct-to-garment printing. The knowledge you acquire will make helping customers a lot easier when you are in the office. You should be able to stand on your feet for 8 hours and lift a 40-pound

Qualifications

  • Friendly, Organized, Self Starter, Team Player
  • Windows 7, Outlook, Excel, Word
  • Understands the basics of graphic arts. What is a .jpg, Corel Draw, AI We have an art staff, but a basic understanding of graphic art files will be a plus.
  • Data Entry into our order entry system. As long as you understand computers we can train you to enter orders.
  • Customer Service Skills on the telephone, face-to-face and
  • Time Management and organizing orders by due dates.
  • Enjoys helping customers with their printed shirt orders.
  • Enjoys artwork and producing custom t-shirts to make the customer happy.

 

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