Northwest Custom Apparel is staffed by experienced embroidery operators and management that will guarantee your order is completed to your satisfaction. You can rest assure with our years of experience and training that your order be delivered on time and correct.

Jim Mickelson, Northwest Custom Apparel's Founder in his 70's sitting at a desk.

CEO

Jim Mickelson

Jim Mickelson, after a successful career with a major oil company, founded Northwest Embroidery in 1977…

Manager

Erik Mickelson

Erik Mickelson’s position as Manager is more than a job, it’s a passion. It’s always fun and exciting because he enjoys marketing…

Production Manager

Ruth Nhoung

Ruth Nhoung is our Production Manager and Northwest Custom Apparel is lucky to have her. Thanks to her…

Art Director

Steve Deland

Steve Deland has been our amazing Artist since 2017. He loves working at Northwest Custom Apparel because he appreciates the goal-oriented…

Account Executive

Nika Lao

Nika is a skilled and personable Account Executive who connects with clients like longtime friends—flexible, attentive, and always …

Accountant

Bradley Wright

Bradley Wright has been a vital team member of NWCA since 2017. As our accountant and knower-of-all-things, Bradley is proud to work closely…

DTG Supervisor

Brian Beardsley

Brian Beardsley has been with Northwest Custom Apparel since 2018. He is our DTG Supervisor. Brian loves that he gets to work with high-tech…

DTG Machine Operator

Joseph Hallowell

 Joseph Hallowell has been welcomed back to NWCA with open arms. He is a knowledgeable DTG Machine Operator and a joy to work with. In his free time he is an avid video game player.

Embroidery Machine Operator

BunsereytheavyHoeu

BunsereytheavyHoeu, who goes by Theavy, won our Operator of the Year in 2021. She takes on many roles in the production team. She says…

Embroidery Machine Operator

Sreynai Meang

SreynaiMeang is a hard-working Machine Operator. She is most passionate about helping people. Sreynai, who goes by Nai, likes to exercise…

Savy Som

Embroidery Machine Operator

Savy Som

SavySom is one of our Machine Operators who is passionate about embroidery and sewing. She enjoys working at NWCA because of its flexibility….

Embroidery Machine Operator

Kanha Chhorn

Kanha Chhorn has been an Embroidery Operator with Northwest Custom Apparel since 2018. She is delightful and always makes everyone smile…

Embroidery Machine Operator

SorphornSorm

SorphornSorm has been a Machine Operator since 2011. One of her four sisters works here as well. Her other relatives are in Cambodia…

Production Team: Trimmer

Sothea Tann

Sothea Tann recently joined the Production Team in 2022. She finds Northwest Custom Apparel to be a good working environment with helpful…

Account Executive

Taneisha Clark

Taneisha Clark is one of our newer Account Executives, bringing 3 years of experience in embroidery and promotional products to the team…

Shipping and Receiving

Mikalah Hede

Mikalah Hede brings a warm, kind-hearted presence to every interaction. She has a natural curiosity for people and cultures, which shines…

Jim Mickelson, Northwest Custom Apparel's Founder in his 70's sitting at a desk.

Jim Mickelson

CEO

Jim Mickelson, after a successful career with a major oil company, founded Northwest Embroidery in 1977. This was the first commercial embroidery in the Pacific Northwest. Over the years, Jim has become the guru of embroidery never refusing to answer a question or offer advice to his fellow embroiders. Jim and his wife Leeanna raised four wonderful children who went on to successful business careers.

Erik Mickelson

Manager

Erik Mickelson’s position as Manager is more than a job, it’s a passion. It’s always fun and exciting because he enjoys marketing, computers, and coming up with innovative ideas to help NWCA grow. He majored in accounting and finance at Washington State University, graduating in 1996, and returned to school to obtain his Master of Business from WGU, graduating in 2016. Erik continually strives to advance his education through podcasts, audiobooks, and industry tradeshows. He is married to a remarkable and caring wife named Wendy, a Registered Nurse, with whom he shares his many hobbies and a love for the outdoors.

 

Ruth Nhoung

Production Manager

Ruth Nhoung is our Production Manager and Northwest Custom Apparel is lucky to have her. Thanks to her vast knowledge of machine embroidery and dedication to creating a comfortable and supportive work environment, the production plant runs smoothly and customers are pleased with our work. She is a loving mother and grandmother and enjoys spending quality time with her siblings. She says, “I love everything about Northwest Custom Apparel: the people, the atmosphere, the work, and the customers. I love what I do and I embrace all of NWCA’s core values”.

Steve Deland

Art Director

Steve Deland has been our amazing Artist since 2017. He loves working at Northwest Custom Apparel because he appreciates the goal-oriented, progressive-thinking management style. He is most passionate about his art, which includes scroll saw woodwork, and his five grandchildren.

 

Nika Lao

Account Executive

Nika is a skilled and personable Account Executive who connects with clients like longtime friends—flexible, attentive, and always tuned in to what they need. She loves bonding with her team through potlucks, BBQs, and the occasional competitive bowling night. Outside of work, she’s usually camping or exploring the outdoors with her husband and their two puppies, Bacon and Shemus, who firmly believe they are the real bosses of the house.

Bradley Wright

Accountant

Bradley Wright has been a vital team member of NWCA since 2017. As our accountant and knower-of-all-things, Bradley is proud to work closely with his wonderful colleagues. He studied at the University of Washington. These days he dedicates his free time to his new house.

Brian Beardsley

DTG Supervisor

Brian Beardsley has been with Northwest Custom Apparel since 2018. He is our DTG Supervisor. Brian loves that he gets to work with high-tech machines in a fun atmosphere. He has a bachelor’s degree in Graphic Design. He said, “I always wanted to create visually interesting assets in a variety of mediums”. In his free time, he enjoys building and painting models, playing video games, designing, and playing his guitar.

Joseph Hallowell

DTG Machine Operator

 Joseph Hallowell has been welcomed back to NWCA with open arms. He is a knowledgeable DTG Machine Operator and a joy to work with. In his free time he is an avid video game player.

BunsereytheavyHoeu

Embroidery Machine Operator

BunsereytheavyHoeu, who goes by Theavy, won our Operator of the Year in 2021. She takes on many roles in the production team. She says, “These are not my co-workers, these are my family! I cherish all the memories we make together”. When she goes home to be with her family, she makes the most of her time with them by holding family get-togethers and even karaoke competitions.

Sreynai Meang

Embroidery Machine Operator

SreynaiMeang is a hard-working Machine Operator. She is most passionate about helping people. Sreynai, who goes by Nai, likes to exercise in her free time and talk with her family in Cambodia.

Savy Som

Embroidery Machine Operator

SavySom is one of our Machine Operators who is passionate about embroidery and sewing. She enjoys working at NWCA because of its flexibility. She has two teenage sons and loves spending time with her family on the weekends.

Kanha Chhorn

Embroidery Machine Operator

Kanha Chhorn has been an Embroidery Operator with Northwest Custom Apparel since 2018. She is delightful and always makes everyone smile and laugh. Kanha takes on additional tasks that allow us to exceed our customers’ expectations. In her free time, she can be found at her local temple or spending quality time with her family and friends.

SorphornSorm

Embroidery Machine Operator

SorphornSorm has been a Machine Operator since 2011. One of her four sisters works here as well. Her other relatives are in Cambodia. In her free time, Sorphorn studies English, listens to music, and enjoys exercising.

Sothea Tann

Production Team: Trimmer

Sothea Tann recently joined the Production Team in 2022. She finds Northwest Custom Apparel to be a good working environment with helpful and friendly staff. In her free time, Sothea spends quality time with her family and, overall, focuses on a peaceful and happy lifestyle.

Taneisha Clark

Account Executive

Taneisha Clark is one of our newer Account Executives, bringing 3 years of experience in embroidery and promotional products to the team. She’s all about making things easy for her customers—whether that means helping plan a project, finding the right product, or keeping orders running smoothly. When she’s not helping clients bring their ideas to life, you’ll likely find her out hiking or listening to music.

Mikalah Hede

Shipping and Receiving

Mikalah Hede brings a warm, kind-hearted presence to every interaction. She has a natural curiosity for people and cultures, which shines through in her passion for exploring global cuisine. As a dedicated foodie, she enjoys discovering new flavors and traditions, and she values the way food brings people together. Mikalah’s thoughtful, community‑minded approach makes her a positive and engaging part of any team