Custom Embroidery Services

Embroidery Solutions for the Modern Business

Since 1977, our Milton, WA (near Seattle) embroidery shop has provided convenient services for all your needs. Our experienced staff, with modern machines, produces custom designs. We offer business embroidery services, such as branding apparel with corporate logos on shirts, jackets, caps, towels, and bags. We meet deadlines, handle small and large orders, and package/deliver with care, guaranteeing customer satisfaction with quality and timeliness.

Our Custom Embroidery Apparels

Unleash Your Creativity with Custom Embroidered Products

Custom embroidered products can foster a sense of belonging, identity, and pride in individuals and teams wearing them. From polo shirts for your sales team to embroidered caps for your business to personalizing apparel and adding patches to bags, the options for creating a unique look are limitless.

Custom Embroidered Caps

Custom embroidered caps are a great way for businesses to promote their brand, increase recognition, and provide customers with a unique and memorable product. Not only do customers get to show off their favorite brand proudly, but they can also use their caps to start conversations. Our selection of name-brand headwear includes Richardson Sports, New Era, Flexfit, and Port Authority, making it easy to find the perfect style for any occasion. Construction crews can look great with trendy Trucker Caps, and Beanies keep outdoor workers warm and stylish in cold weather. Camo Hats are an excellent option for outdoor brands, while Dad Hats offer a professional look for corporate wear.

Custom Embroidered Jackets

If you want to make a statement and keep your company looking sharp, custom-embroidered jackets are the way to go! We offer a wide selection of styles, sizes, and colors to fit any budget. From lightweight office attire to heavy-duty winter coats, we have the perfect jacket. Choose from fleece, puffer, windbreakers, and parkas – all made with the highest quality materials. Our brands include Carhartt, Port Authority, Dickies, and Cutter & Buck, so you know you’re getting the best. Get your company noticed and order your custom embroidered jackets today!

Custom Embroidered Jackets Seattle

More Services

Custom Embroidered Polo Shirts
Are you looking for the perfect corporate uniform for your team? Look no further than our classic embroidered polo shirts! Our men’s and women’s polos come in various colors and styles to match your team’s style and feel. Plus, you can take advantage of our volume discounts if you buy in bulk. We also offer a selection of moisture-wicking, snag-resistant, and eco-friendly polos from top brands like Cutter & Buck, Nike, Ogio, Mercer+Mettle, and Travis Mathew. And if you’re on a budget, we have plenty of affordable options from brands like Port Authority, CornerStone, and Gildan. Don’t wait – get the perfect custom embroidered polo for your corporate team today!
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Custom Embroidered Sweatshirts
Are you looking for the perfect way to show your company’s unity and style? Look no further than our selection of comfortable, embroidered sweatshirts and hoodies! Whether you’re attending a trade show, a kid’s sporting event, or just hitting the gym, our men’s and women’s sweatshirt styles provide warmth and comfort for any occasion. Plus, with brands like Carhartt, Nike, Champion, Gildan, Fruit of the Loom, and Port Authority, we’ve got you covered with top-of-the-line and budget-friendly options. And best of all, all our sweatshirts are breathable, moisture-wicking, snag-resistant, and heavy-duty. Don’t wait – get your team looking and feeling great today!
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Custom Embroidered Beanies
Stay warm and stylish with custom embroidered beanie hats! Perfect for the cold Northwest winters, our beanie hats feature your logo to help build brand awareness. Choose from cuffed or uncuffed beanies in knit or fleece with various colors and patterns. We offer top brands such as Carhartt, Port Authority, and Nike – or add a POM on top for that classic 80s look. Beanies are an inexpensive and effective way to thank customers and advertise your business – shop our collection today!
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frequently asked questions

The typical turnaround time for orders is ten business days, but this may vary based on the number of pieces, complexity, and stitches in the logo. If you need your order quickly, we can work with you to meet your deadline. You should give orders over 300 pieces at least three weeks for delivery. Please inform us before submitting your order if you have a specific deadline.

If you need your project done quickly, our rush embroidery services with a 25% rush fee can help you. Please call ahead to verify our production capacity to ensure that we can accommodate your needs.

Embroidery orders require a minimum of 6 garments. You can mix and match styles. However, caps must be ordered in a minimum of 24 per style and color, as they come in standard boxes of 24.

We base our quantity discounts on the total number of garments with the same logo embroidered. Unfortunately, combining garments and caps for quantity discounts isn’t feasible since we embroider them on different machines.

Contact us immediately if you want to alter an order you have placed. We are happy to make changes before the production process begins but not after, and this may cause a delay in the delivery date. A 25% restocking fee may apply once our vendor ships the blank garments. After the changes to the order, we will provide you with an updated ship date.

We offer a free sewn sample of your digitized embroidered design, with one edit included. If you would like additional samples, there is a fee of $25.00. Once the piece is ready, we will contact you to review and approve the design. We recommend visiting our office to view the stitched sample for the most accurate representation of the thread colors. If you cannot come to our office, we can take a photo and email it to you. Please note that that thread color doesn’t show accurately on computer screens.

We are happy to provide same-day embroidery services on some days when we have your digitized design on file and the necessary garments are readily available. If you’re Google searching for ‘same day embroidery near me,’ please don’t hesitate to get in touch, as we may be able to accommodate your order.

NW Custom Apparel proudly holds exclusive rights to the DST files we digitize, giving our clients the benefit of reproducing them only through us. An additional fee will be applicable if our clients want us to release the DST files outside of NW Custom Apparel.

If you choose to order your garments through us, you can be sure that you will be pleased with the completed project. We guarantee to replace any mistakes free of charge. In addition, our production staff is more familiar with the garments we supply, so there is less risk of embroidering your logo poorly. Therefore, we strongly encourage you not to compromise your brand identity by purchasing your garments and letting professionals make your brand shine.

Embroidery is classy and looks great on caps, polos, and jackets.


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Antonio Massey

Production Team: Folder

Antonio Massey recently joined NWCA in June of 2022. His role on the Production Team has greatly improved our processes and productivity. Antonio is always willing to lift heavy boxes or help his co-workers during busy times. In his free time, he enjoys playing with his dog and mastering video games.


Alicia Wada

Shipping Clerk

Alicia Wada is passionate about helping her co-workers at Northwest Custom Apparel in any way that she can. She works in our Shipping and Logistics department. Alicia, who goes by Ali, has a bachelor’s degree in Applied Mathematics. She lived in Japan for ten years and recently brought her family to America in 2019. She is interested in learning crafts and textile art from around the world.


Erik Mickelson


Erik Mickelson’s position as Manager is more than a job, it’s a passion. It’s always fun and exciting because he enjoys marketing, computers, and coming up with innovative ideas to help NWCA grow. He majored in accounting and finance at Washington State University, graduating in 1996, and returned to school to obtain his Master of Business from WGU, graduating in 2016. Erik continually strives to advance his education through podcasts, audiobooks, and industry tradeshows. He is married to a remarkable and caring wife named Wendy, a Registered Nurse, with whom he shares his many hobbies and a love for the outdoors.



Ruth Nhoung

Production Manager

Ruth Nhoung is our Production Manager and Northwest Custom Apparel is lucky to have her. Thanks to her vast knowledge of machine embroidery and dedication to creating a comfortable and supportive work environment, the production plant runs smoothly and customers are pleased with our work. She is a loving mother and grandmother and enjoys spending quality time with her siblings. She says, “I love everything about Northwest Custom Apparel: the people, the atmosphere, the work, and the customers. I love what I do and I embrace all of NWCA’s core values”.


Steve Deland

Art Director

Steve Deland has been our amazing Artist since 2017. He loves working at Northwest Custom Apparel because he appreciates the goal-oriented, progressive-thinking management style. He is most passionate about his art, which includes scroll saw woodwork, and his five grandchildren.



Taylar Hanson


Taylar Hanson is a highly acclaimed Saleswoman at Northwest Custom Apparel. She has a BA in Apparel, Merchandising, Design, and Textiles from Washington State University. “Go Cougs!” The best part of Taylar’s job is getting to work with longtime customers who trust us to do the best work and take care of their needs. She is passionate about appreciating nature, traveling, and spending time with friends and family.


Nika Lao


Nika Lao is very knowledgeable in how the business is ran because she began as an Embroidery Machine Operator and has worked hard to become the excellent and personable saleswoman she is today. She enjoys the stress-free environment and the many chances to connect with her co-workers over potlucks, BBQs, and bowling parties. Nika is a proud sister of two highly successful brothers and can boast mastering three languages herself: Khmer, Thai, and English. She is an avid camper, enjoys going to farmer markets, and loves cooking.


Bradley Wright


Bradley Wright has been a vital team member of NWCA since 2017. As our accountant and knower-of-all-things, Bradley is proud to work closely with his wonderful colleagues. He studied at the University of Washington. These days he dedicates his free time to his new house.


Dominic Nguyen

DTG Operator

Dominic Nguyen recently joined our Direct-To-Garment department. He says he loves the family work environment at Northwest Custom Apparel. In his free time, Dom likes to listen to music, hangout with friends, and play video games. He comes from a very big family which can be very chaotic at times, but is always exciting.


Sothea Tann

Production Team: Trimmer

Sothea Tann recently joined the Production Team in 2022. She finds Northwest Custom Apparel to be a good working environment with helpful and friendly staff. In her free time, Sothea spends quality time with her family and, overall, focuses on a peaceful and happy lifestyle.


Brian Beardsley

DTG Supervisor

Brian Beardsley has been with Northwest Custom Apparel since 2018. He is our DTG Supervisor. Brian loves that he gets to work with high-tech machines in a fun atmosphere. He has a bachelor’s degree in Graphic Design. He said, “I always wanted to create visually interesting assets in a variety of mediums”. In his free time, he enjoys building and painting models, playing video games, designing, and playing his guitar.


UT Tri Tran

Embroidery Machine Operator

UT Tri Tran loves Northwest Custom Apparel so much that, although she has already retired after a long career in machine embroidery operations, she is happy to return part time. She says, “I love the family style work environment and how everyone shares food, laughter, and fun on a regular basis.” In her free time she is dedicated to living a healthy and peaceful lifestyle with her friends and family.



Embroidery Machine Operator

BunsereytheavyHoeu, who goes by Theavy, won our Operator of the Year in 2021. She takes on many roles in the production team. She says, “These are not my co-workers, these are my family! I cherish all the memories we make together”. When she goes home to be with her family, she makes the most of her time with them by holding family get-togethers and even karaoke competitions.


Sreynai Meang

Embroidery Machine Operator

SreynaiMeang is a hard-working Machine Operator. She is most passionate about helping people. Sreynai, who goes by Nai, likes to exercise in her free time and talk with her family in Cambodia.


Kanha Chhorn

Embroidery Machine Operator

Kanha Chhorn has been an Embroidery Operator with Northwest Custom Apparel since 2018. She is delightful and always makes everyone smile and laugh. Kanha takes on additional tasks that allow us to exceed our customers’ expectations. In her free time, she can be found at her local temple or spending quality time with her family and friends.


Savy Som

Embroidery Machine Operator

SavySom is one of our Machine Operators who is passionate about embroidery and sewing. She enjoys working at NWCA because of its flexibility. She has two teenage sons and loves spending time with her family on the weekends.



Embroidery Machine Operator

SorphornSorm has been a Machine Operator since 2011. One of her four sisters works here as well. Her other relatives are in Cambodia. In her free time, Sorphorn studies English, listens to music, and enjoys exercising.


Jim Mickelson


Jim Mickelson, after a successful career with a major oil company, founded Northwest Embroidery in 1977. This was the first commercial embroidery in the Pacific Northwest. Over the years, Jim has become the guru of embroidery never refusing to answer a question or offer advice to his fellow embroiders. Jim and his wife Leeanna raised four wonderful children who went on to successful business careers.

Northwest Custom Apparel
Northwest Custom Apparel
152 Google reviews
Janice Herron
Janice Herron
Love their amazing customer service! From ordering over the phone, through email, or in person at Northwest Custom Apparel, everyone is very helpful, and very nice! Always! We have been ordering our apparel for our local small business through them for many years! Thank you Thank you!
Morgan Pero
Morgan Pero
Excellent people, products and customer service!
Drew Halverson
Drew Halverson
Great product offerings/results, swift communication, and helpful staff. Highly recommend!
Tim s
Tim s
Northwest Custom apparel always does great work! We have been a customer for over 25 years and are always satisfied with the products we get!!
NW Custom Apparel treats us like we’re their only customer! Everyone is always so friendly and helpful. They’re great!
Randy Birch
Randy Birch
We us Northwest Custom Apparel for our work shirts and they are incredible. The staff is super friendly, the quality of workmanship is outstanding and they stand by the work they do. I love this place.
Heidi Christiansen
Heidi Christiansen
The company I work for has been buying custom apparel for the team members for years now. We love working with NW Custom Apparel because the process is easy, delivery is timely, and materials are high quality. Anytime I’ve ever had an issue, they’re quick to resolve it. We’ve purchased both embroidered items and DTG graphic tees. We’ve purchased blankets, shirts, jackets, hoodies, etc. Everything ends up looking super professional, and our team members always have positive things to say. Ally is always there at the warehouse with a smile and a friendly greeting when I pick up materials. She is so helpful and respectful. Taylar is a wonderful customer service rep. I’ve sent her some complicated orders—like 20 different items with all different colorways and styles or 150 items with three different styles—and she is so good at getting everything just right. I plan to continue purchasing from NW Custom for high-quality custom apparel.
Hoa DeBusk
Hoa DeBusk
Have used them for years. Knowledgeable team that is always so helpful in recommending options or creating designs. Great quality too for embroidery or digital prints. Very happy with them as a vendor.
Stacey Perez
Stacey Perez
We use Northwest Custom Apparel for all of our professional embroidery needs for the orthodontic office I work at. They do great work, are quick and have never missed a deadline. Highly recommend if you need any custom apparel needs.